Helivac Assist

Helivac Assist gives each member Complete peace of mind in the event of a medical emergency – Helivac Assist provides you with a Casualty Pre-Payment to assist you with critical medical care when you need it most.

 Immediate medical evacuation via ambulance or medical helicopter could save your life when you are in a life or death situation.

Helivac Assist

Individual Membership
R 129
Per month
  • Individual Membership Only R129 per month
  • R200 Once Off Joining Fee

Helivac Assist

Family Membership (6 Members per family)
R 179
Per month
  • Family Membership Only R179 per month
  • R200 Once Off Joining Fee

What's Included in your membership?

Transportation by a complete network of ambulances, paramedics as well as the HEMS (Medical Helicopter Service). These are resources and Service Providers closest to the scene of your emergency.

Nationwide Pre-Hospital Emergency Medical Care

24-hour Medical Call Centre

24-hour Medical Advice Line

Trauma Counselling

A Panic Button (See Helivac Panic below) with Location Based Software

A Mobile App that sends your GPS coordinates through to our Medical Call Centre

R20,000,00 Hospital Casualty Fee

R50,000.00 Flight Assistance Relief Payment

Immediate Emergency Medical Service saves valuable time

In the event of an accident, the difference between life and death can be mere seconds. You need an Emergency Medical Service (EMS) that can react instantly, provide you with on-site medical attention and transport you safely and quickly to a suitable medical facility.

Helivac provides South Africa’s first subscriber-driven, advanced medical rescue membership that dispenses our Service Providers without the need for medical aid subscription or authorisation. By eliminating a medical aid risk assessor from the process, Helivac can ensure that there are no delays in getting you or your loved ones the medical attention they require.

What is Helivac?

Helivac is a complete emergency medical solution comprising of affordable air and road medical transportation with advanced, rapid response medical care and state-of-the-art equipment for all members through a single emergency number: 0861 HELIVAC (011 435 4822) and our service providers.

Helivac’s evacuation and rescue service provides a one-stop emergency medical solution. 

Helivac’s primary goal is to provide accident or trauma victims with an unsurpassed round-the-clock advanced emergency rescue service. Access to a countrywide network of Service Providers with ambulances, medical evacuation helicopters and highly experienced medical teams puts Helivac at the forefront of EMS service delivery.

In addition to its extensive road coverage, Helivac’s service offering includes , where possible,  aviation-trained doctors, paramedics and advanced medical equipment to the scene of an emergency by helicopter in order to treat and then medically transport a seriously ill or injured patient to a trauma centre where trained trauma counsellors deal compassionately and expertly with victims.

Helivac has become a nationwide, one-stop emergency medical solution that saves lives by saving time and provides unparalleled medical care and expertise.

In its infancy, HELIVAC MEDICAL SERVICES was created to fill a gap in the currently under-serviced emergency road and air rescue segment of South Africa’s emergency services.

Today HELIVAC MEDICAL SERVICES is an Emergency Medical Service concept that is unique to South Africa:

It requires no medical aid or authorisation

It requires no medical aid or authorisation

It is partnership focused, through their access to majority of the BHF Registered Service Providers in South Africa

It is subscriber driven (a South African first)

It is growing the largest fleet network in South Africa through its service providers

It has a national footprint

It is 100% pre-paid, so there are no hidden costs

Helivac uncompromisingly addresses the current South-African EMS situation and its present problems and will continue to identify and address areas of improvement and contribution to South African EMS nationwide.

Helivac Panic Smartphone App

Helivac Panic turns your cell phone into the ultimate assistance tool in ANY situation. No matter what time of day, or where you are, our network of professionals will be able to pinpoint your whereabouts and send the necessary services to your exact location, in the fastest possible time.  

Helivac Panic connects you directly to our call centre via a panic button on your cellphone/s. At the time of receiving an alert in our Emergency Call Centre, all your location details are populated into our case management system, which better assists the Call Centre agents when contacting you back to assess your emergency needs.

How does it work?

The Helivac client is given a unique USSD code, which is saved as a one-digit number into their cell phones.

In case of an emergency, the member pushes the “Helivac Panic Button”.

An Agent then contacts the member to ascertain what emergency assistance may be required.

Once established- the Helivac services are coordinated and case managed. Each member of the family (up to 5 members) will receive the software download for their cell phone.

“With Panic being included in your Helivac membership, the Helivac Panic product comes at a small price for peace of mind in any Emergency situation.”