Helivac provides South Africa’s first subscriber-driven, advanced medical rescue product that dispenses our Service Providers without the need for medical aid subscription or authorisation.
Helivac CoreIndividual Membership
Individual Membership R109 p/month
Helivac CoreFamily Membership
Family Membership R165 p/month
What's Included in your membership?
Transportation by a complete network of ambulances, paramedics as well as the HEMS (Medical Helicopter Service). These are resources and Service Providers closest to the scene of your emergency.
Nationwide Pre-Hospital Emergency Medical Care
24-hour Medical Call Centre
24-hour Medical Advice Line
A Panic Button (See Helivac Panic below) with Location Based Software
A Mobile App that sends your GPS coordinates through to our Medical Call Centre
Immediate Emergency Medical Service saves valuable time
In the event of an accident, the difference between life and death can be mere seconds. You need an Emergency Medical Service (EMS) that can react instantly, provide you with on-site medical attention and transport you safely and quickly to a suitable medical facility.
Helivac provides South Africa’s first subscriber-driven, advanced medical rescue membership that dispenses our Service Providers without the need for medical aid subscription or authorisation. By eliminating a medical aid risk assessor from the process, Helivac can ensure that there are no delays in getting you or your loved ones the medical attention they require.
What is Helivac?
Helivac is a complete emergency medical solution comprising of affordable air and road medical transportation with advanced, rapid response medical care and state-of-the-art equipment for all members through a single emergency number: 0861 HELIVAC (011 435 4822) and our service providers.
Helivac’s evacuation and rescue service provides a one-stop emergency medical solution.
Helivac’s primary goal is to provide accident or trauma victims with an unsurpassed round-the-clock advanced emergency rescue service. Access to a countrywide network of Service Providers with ambulances, medical evacuation helicopters and highly experienced medical teams puts Helivac at the forefront of EMS service delivery.
In addition to its extensive road coverage, service offering includes , where possible, in order to a to a where trained trauma counsellors deal compassionately and expertly with victims.
Helivac has become a nationwide, one-stop emergency medical solution that saves lives by saving time and provides unparalleled medical care and expertise.
In its infancy, HELIVAC MEDICAL SERVICES was created to fill a gap in the currently under-serviced emergency road and air rescue segment of South Africa’s emergency services.
Today HELIVAC MEDICAL SERVICES is an Emergency Medical Service concept that is unique to South Africa:
It requires no medical aid or authorisation
It requires no medical aid or authorisation
It is partnership focused, through their access to majority of the BHF Registered Service Providers in South Africa
It is subscriber driven (a South African first)
It is growing the largest fleet network in South Africa through its service providers
It has a national footprint
It is 100% pre-paid, so there are no hidden costs
Helivac uncompromisingly addresses the current South-African EMS situation and its present problems and will continue to identify and address areas of improvement and contribution to South African EMS nationwide.
Helivac Panic Smartphone App
Helivac Panic turns your cell phone into the ultimate assistance tool in ANY situation. No matter what time of day, or where you are, our network of professionals will be able to pinpoint your whereabouts and send the necessary services to your exact location, in the fastest possible time.
Helivac Panic connects you directly to our call centre via a panic button on your cellphone/s. At the time of receiving an alert in our Emergency Call Centre, all your location details are populated into our case management system, which better assists the Call Centre agents when contacting you back to assess your emergency needs.
How does it work?
The Helivac client is given a unique USSD code, which is saved as a one-digit number into their cell phones.
In case of an emergency, the member pushes the “Helivac Panic Button”.
An Agent then contacts the member to ascertain what emergency assistance may be required.
Once established- the Helivac services are coordinated and case managed. Each member of the family (up to 5 members) will receive the software download for their cell phone.
“With Panic being included in your Helivac membership, the Helivac Panic product comes at a small price for peace of mind in any Emergency situation.”